1. Free trial
Every new workspace starts with a free trial of 30 days. No card is needed and nothing is charged, so there is nothing to cancel. If you do not choose a plan, the workspace is paused 7 days after the trial ends.
2. Cancelling a plan
- You can cancel at any time from the Account page of your workspace, or by writing to us.
- Cancelling stops all future renewals. Your plan keeps working until the end of the period you have already paid for.
- At the end of that period the workspace is paused. Your data is kept for 60 days so you can come back or export it, and is then deleted. We email you 7 days and 1 day before it is deleted.
3. Refunds
Payments already made for a billing period are not refunded, including for the unused part of a period, unless the law requires it.
4. Wrong or duplicate charges
If you are charged twice or charged by mistake, write to contact@resourcio.in within 30 days of the charge. Once we confirm it, we refund the full amount to the original payment method. Banks and Razorpay usually take 5 to 7 working days to show the refund.
5. Failed payments
If a renewal payment fails we tell you and everything keeps working for 7 days while you fix it. After that the workspace is paused and nothing more is charged until you pay. Your data is kept for 60 days as described above.
6. Projects agreed in writing
Websites, custom software and other projects agreed with you in writing follow the payment and refund terms of that agreement.
7. Contact
Resourcio Private Limited, Satgachia, Purba Bardhaman 713422, West Bengal, India. Email: contact@resourcio.in.